Assistente Administrativo Pleno – São Paulo

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

We are looking for an Administrative Process Assistant (Mid-Level) to join our Billing team, contributing to the analysis, organization, and execution of administrative processes. We seek someone proactive, detail-oriented, and with strong critical analysis skills to ensure efficiency and accuracy in billing-related activities.

Responsibilities

• Perform the billing process using Salesforce and Sansys systems.
• Critically analyze billing data to ensure consistency and accuracy of information.
• Assist in the preparation of reports and KPIs using basic Excel skills, including working with macros.
• Identify opportunities for improvement in administrative processes and propose optimization solutions.
• Ensure compliance with deadlines and internal billing policies.
• Collaborate with other departments to ensure smooth administrative workflows.

Required Technical And Professional Expertise

• Previous experience in administrative processes, preferably in the billing area.
• Knowledge of Salesforce and Sansys systems.
• Proficiency in Excel, with basic knowledge and the ability to work with macros.
• Analytical mindset with strong critical data analysis skills.
• Proactive and organized, capable of handling multiple tasks simultaneously.